Casework Management 2025 – 400 Free Practice Questions to Pass the Exam

This scenario is an example of negative transference, which occurs when a client projects their feelings, often stemming from past relationships or experiences, onto their case manager. In this case, the client's dislike is likely rooted in past associations that the client has with similar figures or situations, causing them to respond negatively toward the current case manager without any direct cause related to that individual.

Negative transference can significantly impact the therapeutic relationship and the effectiveness of case management because it introduces feelings and biases that can cloud the client's interactions and responses. Recognizing this phenomenon is important for case managers, as it allows them to address the client’s feelings constructively and work towards building a more trusting and effective partnership.

Other concepts such as positive transference would involve the client projecting positive feelings onto the case manager, while countertransference refers to the emotional responses of the case manager towards the client based on their own past experiences. False attributions imply incorrect judgments or perceptions about someone, which does not specifically address the emotional projection involved in this context. Understanding these differences is crucial for effective casework and relationship management in a client-focused environment.